Rbajre Privacy Policy – Your Data is Completely Safe

Rbajre does not collect a single byte of data without a reason. Every piece of information serves a specific purpose, which we clearly explain below.

• Account Creation & Management: To verify your identity and ensure secure login.
• Payment Transaction Processing: To ensure deposits, withdrawals, and bonus distributions are processed correctly.
• Age & Identity Verification: To verify users are 18+ and to prevent fraud.
• Legal Compliance: To comply with Anti-Money Laundering (AML) and KYC regulations.
• Customer Service Improvement: To resolve your issue quickly and improve your overall experience.
• Technical Security: To detect and prevent unauthorized access and fraudulent activity.
• Personalized experience: To recommend relevant offers and games based on your preferences (only with your consent).

We never use your data for any purpose not stated here. If we need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.

Rbajre handles your data with the utmost care. Security is ensured at every stage of the data processing pipeline.

Data processing steps:

• Your data is encrypted as soon as it is collected.
• Only staff with specific roles can access specific data.
• All data access is logged and regularly audited.
• Payment data is stored in a separate, secured system.
• Backup data is stored with the same level of encryption.

Your payment details (bKash/Nagad/Rocket number) are not stored in full on our systems. Only the information necessary to complete a transaction is processed through a secure payment gateway.

Rbajre does not sell your data or share it without authorization. However, limited data sharing with trusted partners may be necessary to operate our services.

Data sharing instances:

• Payment processors: Necessary information is shared with bKash, Nagad, and Rocket to complete your transactions.
• Identity verification services: Certain information is shared with authorized verification agencies to complete the KYC process.
• Technology Infrastructure: Data is stored in encrypted form with cloud storage and server service providers.
• Legal authorities: Information is disclosed in accordance with the law when required by a court order or government directive.

In each of the cases listed above, only the minimum necessary information is shared. All our partners are contractually bound to uphold rbajre's privacy standards.

Rbajre uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and keep the platform secure.

Cookie Type:

Marketing and analytics cookies can be disabled from your browser settings or through our cookie management panel. However, disabling essential cookies may affect the proper functioning of the platform.

Rbajre retains your data only for as long as necessary. Once the purpose is fulfilled or the retention period expires, your data is securely deleted.

• Active accounts: For the full duration your account remains active.
• Closed accounts: Up to 5 years after account closure (as required by law).
• Transaction Records: 7 years after the last transaction (in accordance with financial regulations).
• KYC documents: Up to 5 years after verification.
• Log Data: 90 days.
• Marketing Data: Immediately upon subscription cancellation.

You may request early deletion of your data; however, certain information may need to be retained for a set period due to legal obligations.

Rbajre believes you should have full control over your own data. That's why we provide the following rights, which you can exercise at any time.

• Right to Access: To find out what information we hold about you, contact us and we will send you a full summary within 7 business days.
• Right to Rectification: If any of your information is incorrect or outdated, you can request a correction. Verifiable updates will be processed within 3 business days.
• Right to Erasure: You may request permanent deletion of your data, provided there are no legal obligations requiring its retention.
• Right to restrict processing: You can stop your data from being used for specific purposes, such as opting out of marketing communications.
• Right to Data Portability: We offer the ability to export your data in a machine-readable format (CSV/JSON).
• Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant authority against us if you see fit.

To exercise any of these rights, email us at support@rbajre.app. In the subject line, write "Privacy Request" and include your Account ID.

Rbajre strictly does not provide any services to users under 18. We do not collect information from minors or allow them to open accounts.

• Age verification is required during the registration process.
• Any account found to belong to a minor will be suspended immediately.
• Any minor's data collected unintentionally is deleted immediately.
• If parents have any concerns, they can reach us at support@rbajre.app.

If you suspect that your child or someone you know who is underage is using rbajre, please notify us immediately. We will treat it as our highest priority.

The rbajre platform may at times integrate with third-party services such as payment gateways. These services have their own privacy policies.

• Rbajre is not responsible for the privacy practices of any third-party sites or services.
• We recommend reading the privacy policy of any third-party service before using it.
• Our payment gateway partners comply with PCI-DSS standards and maintain their own security measures.
• Our platform has no ad networks or tracking pixels.

Rbajre may update this privacy policy from time to time due to changes in law, technology, or our services.

• You will be notified in advance of any significant changes via email or in-app notification.
• Minor changes will be updated on this page only, with the "Last Updated" date revised accordingly.
• If you do not agree to the updated policy, you may close your account and withdraw your balance.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

We always keep the latest version of our policy published at rbajre.app/privacy-policy. Previous versions may be made available upon request.

For any questions, concerns, or requests regarding this privacy policy, please reach out to our dedicated privacy team. We're available seven days a week.

• Email: support@rbajre.app
• Subject: "Privacy Request – [Your Account ID]"
• Response time: Typically within 24–48 hours; up to 7 business days for complex matters.
• Live Chat: Click the chat button on the platform for instant support.

To learn more, visit our FAQ Page, Terms & Conditions and Responsible Gaming View page.